Using K Ring

Lost or stolen

If you’ve lost your K Ring – or you think it’s been stolen – please block it immediately (DO NOT remove the wearable from your ABN AMRO account!). You can always unblock it later if you find it again.

For instructions on how to block your wearable device, please visit: https://www.abnamro.nl/nl/prive/betalen/wearables/beheren.html

Registration and activation

Watch a video explaining how to register and activate your wearable device: https://www.abnamro.nl/nl/prive/betalen/wearables/beheren.html

How to find your personal card number

See how to find your personal card number here: https://www.abnamro.nl/wearable

If you cannot find your personal card number please contact ABN AMRO.

Linking K Ring to your ABN AMRO card

First, log into https://mykring.com (with the email address used when purchasing your K Ring).

If you don’t know your password, please click “Having trouble logging in?” (just below the LOG IN button) to reset it.

Next, on the Welcome screen, click “My Orders” and follow the on-screen instructions to add your ABN AMRO card details.

Problems making a payment with K Ring

Watch how to make a payment with K Ring:

Please note: if you have recently received a new bank card from ABN AMRO, please contact them directly if you are having problems making a payment with K Ring.

If you’re still experiencing problems after watching the video, please send us a message using the green Help button at the bottom right of the screen.

If your K Ring stops working.

If your K Ring stops working please contact us for a possible return. Please send us a message using the green Help button at the bottom right of the screen.

Block/unblock your K Ring

For instructions on how to block/unblock a wearable device, please visit: https://www.abnamro.nl/nl/prive/betalen/wearables/beheren.html

Cancelling the service

For instructions on how to cancel your wearable device, please visit: https://www.abnamro.nl/nl/prive/betalen/wearables/beheren.html

Availability, ordering and delivery

How do I buy a K Ring?

To buy a K Ring, ABN AMRO customers should visit www.mykring.com/en/bank/abn-amro

When will I receive my K Ring?

Due to the high level of demand we’re currently experiencing, our shipping estimate for products that are in stock is 10 working days from the date of order. For the majority of products showing as “not in stock” on our website, they should be available within the next 28 days.

When will my size/colour be available?

K Ring is handmade in the UK in batches based on exterior colour, interior colour and ring size, and due to the high level of demand we’re experiencing at the moment, some editions may be showing as “out of stock” on our website. We’re working our hardest to increase production to meet demand, and we estimate that out-of-stock products will be available to purchase within the next 28 days, so please check again soon.

How do I return my K Ring or request a refund?

Please click the green Help button at the bottom right of the screen to send us a message, including your name, order number and a description of the issue you’re experiencing. We will then respond with further instructions.

Any other questions?

Please see the FAQs for answers to other questions you may have. If you can’t find the answer to your question there, please visit www.myKring.com and click the green Help button at the bottom right of the screen to send us a message.