We currently accept loads from Mastercard® and Visa credit and debit cards. There are no fees for loading via debit card (please see our Limits and Fees for our credit card fee), and the funds are immediately available to use with your K Ring.

Please note that you will be required to validate your payment card before being able to use it to load more than £50 or switch on Auto top-up.

  1. Log in to your K Account
  2. Select Account balance on the Welcome screen
  3. Select the Load tab 
  4. Enter the amount you wish to load and click load
  5. Add details of a new credit or debit card (or use a previously stored card)
  6. Select Pay now

If your card payment is successful, the funds will be immediately available to spend with your K Ring.

Alternatively, see how to load via Direct Bank Transfer.

Having difficulties?

  • Are you using a valid Visa or Mastercard?
  • Ensure you have not exceeded the number of permitted loads per day (see our Limits and Fees for more information)
  • Ensure you have not exceeded the maximum load value
  • Ensure you have not exceeded the maximum balance allowed on your Virtual Prepaid Mastercard account (see our Limits and Fees for more information)

If you need more help, please use the Help button at the bottom of the screen to get in touch.